Refund Policy
Last updated: August 6, 2026
Note: This website (trysonnus.com) is operated by an independent marketing partner of Sonnus®. All purchases are processed by the official Sonnus® store at usesonnus.com, whose checkout terms also apply to your order.
90-Day Money-Back Guarantee
Every purchase of Sonnus® is backed by the official store's 90-day money-back guarantee. If you are not satisfied for any reason, you may request a full refund within 90 days of your purchase — even if the bottles are empty.
How to Request a Refund
- Contact the official Sonnus® customer support using the details provided in your order confirmation e-mail;
- Provide your order number and the e-mail address used at checkout;
- Refunds are issued to the original payment method, typically within 5–10 business days after approval.
Important Notes
- Because purchases are processed by the official Sonnus® store (seller of record), refunds are handled directly by the store — this website does not process payments or refunds;
- Subscription orders can be paused, skipped, or cancelled anytime from your customer account, with no calls required;
- Shipping costs, where applicable, may be non-refundable depending on the store's current terms.
If you have trouble reaching the store's support, contact us and we will point you in the right direction.